A Letter to Our Community.
Like many of you, we’re struggling to find the right words to express how we’re feeling. We are a small, family-owned business that deeply understands the importance of community, and our hearts go out to all those affected by COVID-19.
We have always put you at the center of all we do, and while the situation is changing rapidly (and so are we), we have made a commitment to keep you as up-to-date as possible. Here’s how we’re adapting.
OUR TEAM
Jon (our COO) believes that our staff is “the lifeblood of our company.” Between transitioning to telecommuting and staggering schedules, we have made sure to take the appropriate measures to keep our team safe.
YOUR ORDERS
As of today, we are still shipping all orders placed on MaggyLondon.com and have tweaked our return policy to make things a little bit easier on you: starting now, merchandise may be returned for a full refund within 60 days from the date of delivery.
CUSTOMER SERVICE
Our e-commerce customer service team is working from home and ready to help. You can reach us at customerservice@maggylondon.com or reference our FAQ page to see if your question has already been asked.
We are most concerned with the health, safety, and well-being of our staff, customers, retail partners, and suppliers.
We send support to those who are navigating new routines. Change can be frustrating and scary, but now is the time for us to dig deep, work together, and power through. We send gratitude to those on the front lines who don’t have the privilege to stay home right now: healthcare professionals, transit workers, emergency responders, government employees, and so many more.
In the coming days and weeks, we will continue to reach out to you with any additional updates or changes. In the meantime, please don’t hesitate to contact our team with questions or concerns.
xo, The Maggy London Team
Made With You in Mind
TELECOMMUTING FOR THE FIRST TIME?
Click here to read some of the tips and tricks we’ve curated for anyone trying to navigate the world of remote work. We hope they can relieve some stress and bring you comfort.
6 TELECOMMUTING TIPS: MAKING WFH WORK FOR YOU
So you’re working from home…now what? For some of us, telecommuting is uncharted territory, but just because it’s new doesn’t mean it has to be bad! We’ve rounded up some of our best tips for making WFH work for you. Read along as we show you six ways to stay on track, in touch, and tuned in—even when you’re away from the office.